Privacy Policy

At True Aroma Exim, we are committed to protecting your personal information and ensuring a safe and secure experience when you visit our website or place an enquiry or order with us. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

We may collect the following information when you interact with our website or contact us:

  • Name

  • Email address

  • Phone number

  • Shipping or billing address

  • Business details (when applicable)

  • Messages or enquiries submitted through forms

We only collect information that is relevant to your request or order.

How We Use Your Information

We use your personal details to:

  • Process enquiries and orders

  • Provide customer support

  • Improve our services and website

  • Send order updates or communication related to your request

  • Maintain internal records for business operations

We do not sell, share, or trade your personal information with any third party for marketing purposes.

Data Security

We take data protection seriously. All personal information you provide is stored securely and protected against unauthorized access, loss, or misuse through appropriate technical and organizational measures.

Cookies & Website Tracking

Our website may use cookies to enhance user experience, analyze website traffic, and improve website performance. You can disable cookies through your browser settings if you prefer.

Third-Party Services

In some cases, we may use trusted third-party tools (such as shipping partners or payment gateways). These service providers only receive the minimum information required to complete your service.

Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for correction or deletion of your details

  • Withdraw consent for communication

To exercise your rights, you can contact us anytime.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can reach us at:

Phone: +91 93796 60310
Email: Info@truearomaexim.com
Location: C-2504, Near Element Mall, The Icon Apartment, Bengaluru, Bengaluru Urban, Karnataka, 560077

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.